Returns & Exchanges
At The Mediterranean Dish Shop, we want you to be fully satisfied with our premium spices, oils, and pantry staples. Due to the perishable nature of our food items, we offer a 30-day window for returns on non-perishable goods and resolution for any damaged shipments.
Contact Customer Support
Email our support team within 30 days of delivery with your order number and a brief explanation of why you wish to return the item.
Document Damaged Goods
If your food items arrived damaged or leaked during transit, please include clear photographs of the packaging and product in your initial email.
Pack Your Return
For non-perishable hardware or unopened dry goods, place the items securely in their original packaging to ensure they are not damaged during the return trip.
Ship and Refund
Affix the provided return shipping label and drop the package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing